Privacy Policy

Last updated: October 2, 2026

Information we collect

We collect information that you provide directly to us when you request services, submit inquiries through our contact forms, or communicate with us via email. This information may include your name, email address, project details, and any other information you choose to provide.

How we use your information

The information we collect is used to respond to your inquiries, provide the textile services you request, communicate about projects, and improve our service offerings. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Information storage and security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies and tracking technologies

Our website uses cookies to remember your cookie consent preferences. We do not use tracking cookies for advertising purposes. For more details, please review our Cookies Policy.

Your rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights, please contact us at [email protected].

Data retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Project-related information is typically retained for the duration of the project plus two years for warranty purposes.

Third-party services

We do not integrate third-party analytics, advertising, or tracking services on this website. Any external links provided are for informational purposes only and are not covered by this privacy policy.

Children's privacy

Our services are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact information

If you have questions about this privacy policy or our data practices, please contact us at [email protected] or visit our workshop at 427 Nelson Street, Vancouver, BC V6B 6M4, Canada.